Privacy Policy
Last updated: April 26, 2026
Scope
This Privacy Policy describes how ilumeni collects, uses, discloses, and protects information when you use the ilumeni website, mobile application, and related services. It is intended to explain our general data practices in clear terms. If our actual product features or data practices change, this policy should be updated to reflect those changes.
Information We Collect
Depending on how you use the service, we may collect the following categories of information:
- Account and profile information, such as your name, email address, username, account identifier, and similar registration details.
- Usage, device, and diagnostic information, such as app interactions, session activity, device type, operating system, IP address, log data, crash data, and performance metrics.
- Content you submit through the service, which may include text, screenshots, files, URLs, links, and related metadata where those features are available.
- Communications with us, including support requests, feedback, and attachments or information you provide when contacting us.
- Security and integrity information used to detect abuse, protect accounts, enforce policies, and maintain service reliability.
How We Use Information
- To provide, operate, maintain, and improve the service.
- To authenticate users, manage accounts, and deliver requested features.
- To process, display, store, and organize submitted content as necessary to operate the service.
- To monitor usage, troubleshoot issues, analyze performance, and improve reliability and product quality.
- To respond to support requests, privacy inquiries, and other communications.
- To detect, investigate, and prevent fraud, abuse, security incidents, and violations of our terms or policies.
- To comply with legal obligations and protect the rights, safety, and security of ilumeni, our users, and others.
How We Disclose Information
We may disclose information to service providers that help us host, secure, analyze, support, or operate the service, subject to appropriate contractual or operational safeguards. We may also disclose information if required by law or legal process, to protect rights, safety, and security, to investigate fraud or misuse, or in connection with an actual or proposed merger, financing, acquisition, reorganization, or sale of assets.
Data Retention
We retain information for as long as reasonably necessary to provide the service, meet legal and operational requirements, resolve disputes, maintain security, and enforce our agreements. Retention periods may vary depending on the type of information, how the service is used, and our legal or operational obligations.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
- You may contact us to request access, correction, or deletion of certain information, subject to applicable law and operational limits.
- You may manage device permissions and certain optional settings through your device, browser, or app settings where available.
- You control the content, files, screenshots, and links you choose to submit through the service.
Children
The service is not intended for children under the age at which they may lawfully use the service without required consent under applicable law. If you believe a child has provided personal information inappropriately, contact us so we can review the issue.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and may provide additional notice when required or appropriate.
Contact
Questions about this Privacy Policy or privacy-related requests can be sent to contact@ilumeni.com.